HUSH HEALTHCARE (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [www.hushhealthcare.com.au] (“Website”) or use our services.

By accessing our website or providing your information to us, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

1.1 Information You Provide to Us

• Name, email address, phone number, and other contact details when you book a consultation, sign up for newsletters, or contact us.
• Medical or personal health-related details when relevant to our services (e.g., for postnatal care or lactation support).
• Payment details when making purchases for our services.

1.2 Information We Collect Automatically

• IP address, browser type, and device information when you visit our website.
• Cookies and tracking technologies to enhance user experience and analyse site traffic.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our healthcare services.
• Respond to your inquiries and appointment bookings.
• Process payments and invoices.
• Send relevant updates, newsletters, or promotional offers (only if you have opted in).
• Improve our website, services, and customer experience.
• Ensure compliance with legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your details in the following cases:

• With trusted third-party service providers (e.g., payment processors, IT service providers) who assist us in delivering our services.
• If required by law or in response to legal processes.
• To protect our rights and safety, including fraud prevention or investigation of unlawful activity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications at any time.
• Request a copy of the information we hold about you.

To exercise these rights, please contact us at hello@hushhealthcare.com.au

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You can choose to disable cookies in your browser settings, but some features of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

HUSH HEALTHCARE
hello@hushhealthcare.com.au